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IT Service Associate Manager

Ho Chi Minh City
| Due Date: Dec 23, 2021
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Pharmaceuticals

RESPONSIBILITIES:

  • Setup IT infrastructure for the company and new office (in H1 2022)
  • Take lead and work with MKT team/ project team to build corporate website internally & externally
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks for the company
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Provide support, including procedural documentation and relevant reports
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment

REQUIREMENTS:

  • Bachelor's Degree in Computer Information Systems and more than 3 years of experience working as an IT Support/ Digital.
  • Having experience working as Digital/IT in the pharmaceutical industry is preferable 
  • Strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points/journey
  • A good memory of how software and operating systems work and willing to explain to other colleagues in need
  • Excellent listening and questioning skills, interact confidently with colleagues, customers to establish what the problem is and explain the solution

For more information, please contact

Ms. Tran Thi Bich Nga (84) 6291 4188 - Ext: 517
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Pharmaceuticals

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